Frequently Asked Questions

Your account unlocks immediately—full QBank, CCS Runner, analytics, flashcards, calculators, and cheat sheets are available right away.

Yes—your answered questions and emerging analytics carry forward so you don’t lose momentum.

Payments are processed securely via Stripe. We never store your card details on MDSteps USMLE Prep servers.

We offer a satisfaction guarantee. If you encounter an issue, contact support within 7 days of purchase and we’ll make it right.

The CCS Runner is a full simulation of the USMLE Step 3 Clinical Case Scenarios. It includes dynamic vitals, diagnostic testing, and real-time order execution to help you practice exactly how cases unfold on exam day.

Yes—our content team continuously reviews and updates the QBank to reflect current exam standards and the latest medical guidelines.

Subscriptions are continuous, but you can extend access anytime. We recommend upgrading early to maximize study time.

Absolutely. You can log in from desktop, tablet, or mobile—your progress syncs seamlessly across all devices.

Our support team is available by email to answer questions and resolve issues quickly. You’ll also find guides and tutorials within the platform.