Respond if a long-term patient requested antibiotics or an imaging study that you feel is not medically necessary?
Why this question?
This question checks how well you communicate and handle ethical dilemmas, especially with long-term patients. Interviewers want to see if you can balance patient trust with medical necessity.
Best practices
- Start by acknowledging the patient's concerns to show empathy.
- Explain clearly why the request isn't necessary, using simple language.
- Offer evidence-based alternatives and a follow-up plan to keep the patient engaged.
What to avoid
- Don't just say 'no' without explaining your reasoning; that can come off as dismissive.
- Avoid using medical jargon that the patient might not understand.
- Don't forget to reaffirm the patient relationship; it's important to maintain trust.