Approach telling a patient and their family that they have a serious or untreatable neurologic condition?
Why this question?
This question checks your communication skills and empathy when delivering tough news. Interviewers want to see if you can handle emotional situations with compassion and clarity.
Best practices
- Start by preparing yourself with all the necessary information and anticipate questions.
- Choose a private, comfortable setting and use a 'warning shot' to prepare them for the news.
- Be honest and clear about the diagnosis, while also showing empathy and allowing space for their emotions.
What to avoid
- Don't be overly blunt or detached; it can come off as cold.
- Avoid using too much medical jargon without explaining it; keep it simple.
- Don't skip over their emotional reactions or fail to offer support and next steps.